Privacy Policy

Introduction

This Privacy Policy explains how Infill Prints ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase on infillprints.in. By using our website, you agree to the practices described below.

Information We Collect

We collect personal information necessary for order processing, customer communication, and account creation. This includes:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Account login details (if you create an account)

We do not collect or store any payment card information. All payments are securely handled by third-party payment gateways.

How We Use Your Information

Your personal information is used for legitimate business operations, including:

• Processing and fulfilling orders

• Communicating order updates

• Delivering products via logistics partners

• Managing user accounts

• Sending promotional emails and SMS

• Running remarketing and retargeting ads

• Improving website performance and customer experience

• Providing customer support

Payment Processing

We do not store credit/debit card numbers, CVV, or banking details. All payment processing is handled by:

• Razorpay

• PhonePe

• PayU

These partners comply with applicable RBI and PCI-DSS security standards.

Cookies and Tracking Technologies

We use cookies and tracking tools to improve website performance and marketing effectiveness. These include:

• Google Analytics

• Meta Pixel

These tools may collect anonymized behavioral data such as device type, pages visited, and session details.

Third-Party Services

We share limited information with trusted partners who support our business operations.

Payment Gateways

• Razorpay

• PhonePe

• PayU

Logistics & Fulfillment Partners

• Shiprocket

• Delhivery

• In-house fulfillment team

Hosting Platform

• Wix Studio

Each service provider receives only the information required to perform their function.

Order Fulfillment

Orders are fulfilled either directly by us or through our logistics partners depending on operational availability. Shipping partners receive the necessary delivery information only.

Marketing & Communications

With your consent, we may:

• Send promotional emails and SMS

• Create remarketing and retargeting ads using cookies and pixels

You may opt out of promotional communications anytime by contacting us.

User Accounts

Our website allows users to create accounts for faster checkout and personalized experience. Users are responsible for safeguarding their login credentials.

Data Security

We use appropriate administrative and technical security measures to protect your data from unauthorized access, misuse, modification, or loss.

While no online platform can guarantee absolute security, we follow industry standards to safeguard your information.

Data Sharing

We do not sell or rent your personal information. Data is shared only with:

• Payment gateways

• Logistics partners

• Analytics tools

• Advertising platforms

Each partner receives only the necessary data required for service execution.

Your Rights

You may request:

• Access to your personal information

• Correction or updating of your information

• Deletion of your data (where legally permissible)

• Opt-out from marketing communications

Requests can be sent to infillprintsco@gmail.com.

Refund & Return Policy

Our refund and return policy can be found here: https://www.infillprints.in/returns-and-refunds-policy

Children’s Privacy

Our website is not intended for individuals under 13. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page. Continued use of the website constitutes acceptance of the revised policy.

Contact Us

For questions or concerns regarding your personal data, contact:

Email: infillprintsco@gmail.comPhone: +91 92054 33323